Question 1

Why wear a face mask?

Accepted Answer

Question 2

What size will fit me best?

Accepted Answer

Question 3

How long will it take to get My Face Mask?

Accepted Answer

Due to high demand orders will be dispatched within 9-10 business days of the order date. Shipping time is dependant on location and circumstances.

Question 4

How many layers do MyFaceMasks have?

Accepted Answer

MyFaceMasks consist of 2 layers of anti-bacterial dry-fit fabric, making them extremely breathable and absorbant!

Question 5

Can I use my own design on a mask?

Accepted Answer

Yes, you can! Custom masks do come at an additional setup cost. Send your design to info@myfacemasks.com.au and we’ll be in touch!

Question 6

Are MyFaceMasks products medical grade?

Accepted Answer

No, they are designed for everyday use, simply to prevent contact with your face in public places. Additional they are reusable and minimise the waste generated by disposable masks.

Question 7

Is my mask washable?

Accepted Answer

All face masks are hand washable. We recommend hand washing your mask once a week to maintain freshness. Do not tumble dry!

Question 8

Can I use my own logo on a mask?

Accepted Answer

Yes, you can use add custom branding to your masks. This branding will come with an additional setup cost. Send your enquiry to info@myfacemasks.com.au and we’ll talk options.

Question 9

I don’t like my mask; can I return it or replace it with another?

Accepted Answer

No, unfortunately you cannot return a mask if you do not like it.

Question 10

My mask is faulty; can I get a replacement?

Accepted Answer

Yes. If your mask is faulty please send an image to info@myfacemasks.com.au. We will then send you a replacement mask.

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