Frequently asked questions
Are MyFaceMasks products medical grade?
No, they are designed for everyday use, simply to prevent contact with your face in public places. Additional they are reusable and minimise the waste generated by disposable masks.
Can I use my own design on a mask?
Is my mask washable?
All face masks are hand washable. We recommend hand washing your mask once a week to maintain freshness. Do not tumble dry!
Can I use my own logo on a mask?
I don’t like my mask; can I return it or replace it with another?
No, unfortunately you cannot return a mask if you do not like it.
My mask is faulty; can I get a replacement?
How long will it take to get My Face Mask?
Due to high demand orders will be dispatched within 9-10 business days of the order date. Shipping time is dependant on location and circumstances.
How many layers do MyFaceMasks have?
MyFaceMasks consist of 2 layers of anti-bacterial dry-fit fabric, making them extremely breathable and absorbant!